Investigate Managed Services
GBG Investigate Managed Services is a comprehensive, current and automated global data quality solution that provides the ability to match Customer Data through multiple 3rd party data sources through automated and secure processing technologies. Investigate Managed Services supports an organisation’s requirements to meet regulatory and operational requirements to have up to date and accurate contact information on all individuals and the properties in which they live.
Current Product Version: 1.0
Customer Use Cases
A Customer Use Case describes what you are using GBG’s Service for. In order for GBG to meet its controller obligations under Applicable Data Protection Law, GBG needs to understand your use of its services so that the data presented to you, aligns to your use.
If your use of the Service is not reflected in the list below, please visit the support page below or discuss this with your Customer Success Manager.
Customer Management (Appending)
You have a requirement to ensure that the personal data you hold is accurate and up to date, therefore you may wish to append new contact details for an individual that you already have a relationship with, where you have a right or obligation to do so. For clarity, this data cannot be used for marketing purposes. This may be provided in the form of statistics (a Data Accuracy Report) or a file.
Customer Management (Data Quality)
You have a legal requirement to ensure that the personal data you hold is accurate and up to date, therefore you must remove outdated records by suppressing or validating existing data for the purposes of reducing fraud or contacting an individual that you already have a relationship with, where it is appropriate to do so. This may be provided in the form of statistics (a Data Accuracy Report) or a file.
Customer Management (Indicators)
You have a desire to understand an individuals’ personal data, therefore you may wish to append variables to gain further insight regarding an individual that you already have a relationship with. This may be provided in the form of statistics (a Data Accuracy Report) or a file.
Records Management (Appending)
You have a requirement to ensure that the personal data you hold is accurate and up to date, therefore you may wish to append new contact details for an individual that you do not yet have a relationship with, where you have a right or obligation to do so.. For clarity, this is not for marketing purposes. This may be provided in the form of statistics (a Data Accuracy Report) or a file.
Records Management (Data Quality)
You have a requirement to ensure that the personal data you hold is accurate and up to date, therefore you must remove outdated records by suppressing or validating existing data relating to an individual that you do not yet have a relationship with. For clarity, this is not for marketing purposes. This may be provided in the form of statistics (a Data Accuracy Report) or a file.
Law Enforcement
You have a requirement to use the service for the prevention and detection of crime, and / or to investigate and prosecute in relation to a criminal offence, as required by law or regulatory duties.
Fraud
You have a requirement to use the service for fraud prevention, detection and investigation. For example, use of the service for investigative purposes where there is a suspicion of fraudulent activity or use of the service to investigate a fraud indicator flagged during a consumer sign up, onboarding process or as part of a transaction or after fraud has occurred.
Debt Collection or Recovery
You have a requirement to use the service to help you locate and contact a debtor in relation to the repayment of debt, or for the tracing of a Financial Conduct Authority (FCA) regulated consumer-credit or consumer-hire debt or non-FCA regulated consumer debt.
Asset Reunification
You have a requirement to use the service to locate an individual, or the relative or associate of a deceased individual for the purposes of asset reunification. This may be required by law or regulatory obligations.
Affordability
You have a requirement to use the service to assess an individual’s affordability to protect and / or support them, and to allow you to meet your regulatory obligations.
