SUPERTRACE DATA | ID NUMBER 201001 & 201142

The Supplier Data used to provide the Supertrace Data Datasets is supplied by GBG’s Supplier, Experian. GBG is obliged under the terms of its agreement with its Supplier to ensure that all End Users agree to comply with the provisions set out below. These terms apply to all Supertrace Data Datasets. Individual Supertrace Data Datasets are identified by an ID Number on the End User’s Order Form or Agreement.

1. DEFINITIONS
1.1. In these Additional Terms, the following definitions shall apply, in addition to the definitions set out in the General Terms and Product Terms:
End User Data” means any data provided to GBG by the End User for processing in accordance with the terms of the Agreement including where relevant any personal data.
Permitted Purpose” means the purposes, restrictions and/or conditions for the use of the Dataset outlined by the Supplier as set out in the Additional Terms below, in addition to the Customer Use Case set out in the Agreement. 
Territory” means the UK, save for where the End User provides Online Gambling services (as defined in Appendix 2), then the territory is as defined in Appendix 2 of these Additional Terms.

2. USE OF THE DATASET

2.1 The End User must not use this Dataset outside of the Territory. 

2.2.The End User acknowledges that this Dataset must not be used for the following Customer Use Case: Evidence Gatherers.

2.3 Where the End User is using this Dataset for the purpose of consumer collections, the End User will only use the information provided for the purposes of assisting in the collection from debtors of amounts which have not been paid in accordance with the legal obligations of those debtors in circumstances which are or may be fraudulent.
2.4 Where this Dataset is being provided for the purpose of commercial collections, the End User agrees that it will only use the Supplier Data for the purposes of assisting in the collection from businesses of amounts which have not been paid in accordance with the legal obligations of those businesses or in circumstances which are or may be fraudulent.
2.5 Where this Dataset is being used for the purpose of tracing debtors the End User shall:
a) use the Supplier Data solely to locate the home address of debtors and (save as required by law) and not divulge or disclose all or any part of the Supplier Data to any other third party;
b) take reasonable steps to confirm the identity of a debtor before taking any action to recover the relevant debt where the Supplier Data provides a home address for that debtor; and
c) hold a current registration with the Information Commissioners Office for data processing activities and is authorised and regulated by the Financial Conduct Authority
2.6 Where the End User is using this Dataset for fraud investigation services, the End User shall:
a) comply with Appendix 1 to these Additional Terms;
b) not use the Supplier Data for any Prohibited Purposes. Prohibited Purposes are those not in listed in Appendix 1 to these Additional Terms;
c) only use the Supplier Data where there has been a prior indication of a potential fraud.
2.7 Where the End User is using this Dataset for Online Gambling services, the provisions of Appendix 2 to these Additional Terms shall apply.
2.8 The End User acknowledges and accepts that Experian is a Credit Reference Agency (“CRA”) and in utilising the services of a CRA, the End User is required by Experian to include a link to the Credit Reference Agency Information Notice (commonly known as “CRAIN”) as set out below within their own fair processing notice or provide an off-line route to access information about CRAIN, such as printed copies The CRAIN notice link is as follows: https://www.experian.co.uk/legal/crain/
2.9 The End User shall fully indemnify GBG against all liabilities, costs, expenses, damages and losses incurred by GBG as a result of the End User’s failure to incorporate the CRAIN notice within their fair processing notice.
2.10 The End User shall not sell, transfer, distribute or otherwise make the Supplier Data available to, or use the Supplier Data on behalf of, any third party.
2.11 The End User warrants that it will not use the Dataset for any reason outside of the Permitted Purpose.

3. DATA PROTECTION AND COMPLIANCE WITH RELEVANT LAWS
3.1. Experian may, on an occasional and temporary basis transfer End User Data outside of the EEA and UK to third parties appointed as general suppliers of technology and services to Experian in order to support and maintain Experian’s service. In such circumstance, Experian shall ensure that appropriate safeguards are in place with such third-party supplier.

4. TERMINATION
4.1. GBG shall be entitled to terminate the End User’s access to the Dataset on giving 3 month’ prior notice if Experian serves notice on GBG that it cannot provide the Supplier Data as a result of a change in legislation, regulations, codes or other rules having equivalent force.

APPENDIX 1 TO THE ADDITIONAL TERMS

Additional End User Permitted Purpose and Compliance Provisions

Scenario

Address Links

Insurance

·          Linking individuals and addresses together can help identify people working fraudulently together e.g. in ‘Crash for cash’ scenarios ((via use of client internal systems/databases of historical/previous suspicious activity)

Life & Pensions

·          Finding goneaways to reunite assets or allow the customer to carry out further validation such as deceased checking at a new/previous address

·          Helps meet Pension Regulator guidelines to ensure the data they have is accurate

·          Identify fraud - find contact details of an individual that is claiming a pension or other policy on behalf of named other

Retail

(e.g. purchasing/ordering goods and services online)

·          Exception handling

·          Confirmation of delivery address for investigation of fraud

·          Connect frauds at previous addresses

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity)

Social Housing

(HA’s and Local Authorities)

·          General fraud indicator for individuals used in conjunction with other data sources (via use of client internal systems/databases of historical/previous suspicious activity)

 

Local Authorities

(e.g. council tax evasion; single person discount reviews)

·          General fraud indicator for individuals used in conjunction with other data sources (via use of client internal systems/databases of historical/previous suspicious activity)

.

Gaming

(online)

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity)

 

Finance providers

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity)

Travel & Leisure

(e.g. rail operators investigating fare evasion)

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity).

Utilities

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity).

Telecoms

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity).

 
   

Central Government

·          Identifying fraud and criminal activity at previous/new addresses

·          Locating and contacting individuals involved in suspicious activity

Police

·          Identifying fraud and criminal activity at previous/new addresses

·          Locating and contacting individuals involved in suspicious activity

·          Locating and contacting individuals quickly in times of an emergency

·          Locating witnesses where incorrect details have been provided 

Legal

·          Locate and link individuals together that may be involved in fraudulent activity (via use of client internal systems/databases of historical/previous suspicious activity)

 

APPENDIX 2 TO THE ADDITIONAL TERMS
SPECIAL TERMS AND CONDITIONS FOR USE OF THE SERVICES IN CONNECTION WITH ONLINE GAMBLING (“ONLINE GAMBLING SPECIAL TERMS AND CONDITIONS”)

1. Notwithstanding anything to the contrary stated within the Agreement, where the Supplier Data is used in connection with Online Gambling, these Online Gambling Special Terms and Conditions shall apply and shall take precedence over any other terms and conditions contained within these Additional Terms and the Agreement.

2. In these Online Gambling Special Terms and Conditions the following definitions shall apply:

a. "Licence(s)" means all licences, permits, authorisations and/or accreditations that are required in order for the holder to supply Online Gambling in the Online Gambling Country;

b. “Licensing Country” means the following countries: Gibraltar, Jersey, Guernsey, Alderney, Malta, Isle of Man and United Kingdom and such other countries as Experian may agree from time to time;

c. “Online Gambling” means a gambling service accessed via remote communication whereby Players register, deposit funds and bet and/or play games;

d. “Online Gambling Country” means the countries identified as such under Point 6 below;

e. “Permitted Activity” means the Online Gambling activities identified as permitted activities in relation to an Online Gambling Country under Point 6 below;

f. “Player” means an individual who is a potential or actual Online Gambling customer of the End User;

g. “Player Location” means the country in which the Player is located when the Services are accessed by the End User;

3. When the Supplier Data is used in connection with Online Gambling:

a. the Territory shall be the Online Gambling Countries; and

b. the End User Permitted Purpose shall be ID verification and fraud prevention purposes in connection with Players only where (a) the Player Location is an Online Gambling Country, and (b) the Online Gambling for which the Services are used is a Permitted Activity for the Player Location, and the End User holds the Licences for such Permitted Activities

4. The End User shall;

a. comply at all times with the Permitted Purpose;

b. carry out practical mitigation, and use all reasonable steps to ensure that it complies with the Permitted Purpose, which shall include (without limitation) ensuring and that Players using the Services (i) are situated in an Online Gambling Country, and (ii) are only able to use the Services in connection with Permitted Activities for which the End User has the Licences;

c. operate in a manner that is consistent with the actions of a reputable company operating in the Online Gambling industry; and

d. ensure that the End User holds and maintains appropriate Licence(s) to carry out the Permitted Activity in Online Gambling Countries in which it operates and for which it proposes to use the Supplier Data.

5. In addition to any other restrictions contained within the Additional Terms and General Terms, each End User must be a company whose registered office is in a Licensing Country.

6. Permitted Activities for Online Gambling Countries: 

Online Gambling Country

Permitted Activity

Bulgaria

Sports betting / Horse race betting / Poker / Casino / Bingo / Lottery

Denmark

Sports betting / Poker / Casino

Great Britain

Sports betting / Horse race betting / Exchanges / Poker / Casino / Bingo

Italy

Sports betting / Horse race betting / Exchanges / Poker / Casino / Bingo

Spain

Sports betting / Horse race betting / Poker / Casino / Bingo

Australia:

 

Australian Capital Territory

Sports betting / Horse race betting / Exchanges / Bingo

New South Wales

Sports betting / Horse race betting / Bingo

Northern Territory

Sports betting / Horse race betting / Exchanges / Bingo

Queensland

Sports betting / Horse race betting / Bingo

South Australia

Sports betting / Horse race betting / Bingo

Tasmania

Sports betting / Horse race betting / Exchanges / Bingo

Victoria

Sports betting / Horse race betting / Exchanges / Bingo

Western Australia

Sports betting / Horse race betting / Bingo

Austria

Sports betting / Horse race betting

Belgium

Sports betting / Horse race betting / Poker / Casino / Bingo

Croatia

Sports betting / Horse race betting / Exchanges / Poker / Casino / Bingo

Czech Republic

Sports betting / Horse race betting / Poker

Estonia

Sports betting / Horse race betting / Poker / Casino / Bingo

France

Sports betting / Horse race betting / Poker

Latvia

Sports betting / Horse race betting / Poker / Casino / Bingo

Poland

Sports betting / Horse race betting